Starbucks

180 W Broadway, New York, NY 10013, United States
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Starbucks
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To
Review №1

I started coming here about twice a week two months ago. To my surprise, one of the staff started calling me by name when I walk into the shop.This is the first time I’ve ever had such an experience.I want to buy coffee not just from this shop, but from this person! So I plan to keep coming here from now on.

А
Review №2

One of the best services of Starbucks! Really very warm and friendly stuff

Mr
Review №3

Great place to visit for a coffee. The staff are excellent. There are bathrooms on site and have a number lock, which is provided by the door to the bathroom. The bathroom is clean.

He
Review №4

I had a horrible week but I just would like to say THANK YOU so very much to ADRIANNA and MAX the 2 of them were so sweet and helpful not everyone around here has been to nice but these 2 were by far super nice and great employees of Starbucks thank you so much to the both of you.

Ch
Review №5

Please address the homeless at this location. It’s too much. And at times, unsafe!

Ja
Review №6

Today I participated in the consumption of 2 beverages from this fine establishment. I was very pleased with their products. Highly recommend.

Sa
Review №7

I love Starbucks! I cant pass by one and not get something to drink lol. Ive been loving the Matcha Green Tea Crème Frappuccino lately!

Lu
Review №8

Really quick and efficient! I loved my white hot chocolate. It makes me feel festive!They had hand sanitizer on every table top and counter space! Super clean too. I had a great time here!

Ka
Review №9

They were nice and really fast. Great for the first time living in New York City!

Mi
Review №10

One of my favorite Starbucks locations. The store is always very clean and welcoming. I normally stop by during closing shifts where Im usually greeted by a few of my favorite staff members Hollister and Nick. They are always very polite and the service is great. One of the best Starbucks locations hands down!

Ma
Review №11

This area has a restroom problem and the black lady is just plain rude she made the Visit nit worth it I wanted my money back

Ca
Review №12

Super rude staff 🥲

El
Review №13

Clean place; helpful staff. Restroom probably only for customers (locked w/password). Good lighting too and has outlets....though I must say Teavana is pretty bad for anyone who have had legitimate good tea before.

Ja
Review №14

One of the better Starbucks in the area. Always received unfailingly polite service.

Da
Review №15

Took My Fiance For Breakfast At This Starbucks... Service Was Amazing.. Clean Environment... And We Left Our Mark 💫💫💯💯💖💖

Is
Review №16

Worst Starbucks in Manhattan. Three days in a row the wait was over 15min; coffee was burnt and the barista was insanely rude. Needs new management.

Ab
Review №17

Love this location. Not only is it clean and the service is excellent, but the ambiance is just right. Great place to get some work done or sit and chat with your friends.

Te
Review №18

The employees are super nice here and they work very fast

Sa
Review №19

The staff is very nice. Very chill atmosphere. The customers are also nice. I usually stopped by in the morning before work. A great place

So
Review №20

Coffee was fine but the bathroom was really gross. It clearly hadnt been cleaned in a long while.

Ju
Review №21

Its not that it was bad, its the area everything is horrible here, buying a simple drink can take a chunk out of your day. For so many people in the area they sure really dont design these places for service.

Sh
Review №22

I was intentionally overlooked I was also then given a very unfriendly look When I finally spoke up I was handed a product that was substandard. My answer to this is If you don’t like working there and if you don’t like the people Then please quit

Na
Review №23

Has a clover machine. Staff try to know you if youre a regular. Come here on a daily basis. If only they would offer a student discount…

Je
Review №24

This is a good Starbucks to get a cup of joe!

Bu
Review №25

Although my first time in this Starbucks store..I got my coffee super fast.. from nice and friendly barista..👍👍

Je
Review №26

This location has an industrial feel to it.

St
Review №27

This is the BEST Starbucks I’ve been to in a while. I have reread some of the reviews and must say that the customer service is great. I’ve never had a problem coming in here. I wish most customers would not put hate on these hardworkers.

Lo
Review №28

Nice Starbucks in Tribeca. Good coffee and comfort food...Great area. The service is a little weak however...

Xu
Review №29

I was get in before 7:00 which their close time. And he is not allow me to use the restroom. And I bought the teavana but not allow the use the restroom. Horrible service. And the girl before me is allow to use. This is how the excellent customer experience they promise?

Dr
Review №30

The kids were super nice here and went out of their way to pronounce my name correctly.

Ky
Review №31

How many stars can I reasonably give it when the guy gets my drink wrong and is incapable of fixing it because he doesn’t speak English?

Sa
Review №32

This location in particular has some employees with terrible attitudes, but its a reasonably efficient Starbucks location.

Ri
Review №33

You can people watch and work at this location

ca
Review №34

People should start boycotting Starbucks. It’s unbelievable that I get treated badly because I refuse to tip for a water. I came in, I picked a can sparkling water from the fridge and went to pay for it. Next thing the cashier is answering me rudely.

Ja
Review №35

Found a booger in my drink. Love getting literal snot in my 7 dollar drink. Disgusting.

Ju
Review №36

Great food. Good Service. Love the coffee

Ch
Review №37

Little slow but the staff was nice

Jo
Review №38

What happened to hassle free toilets ? This and other reasons not to frequent Startoomanybucks.

Al
Review №39

Don’t state that you are open til 7:30, if the employees lock the doors at 7:00.

Fa
Review №40

Great location, fast service, friendly staff, very roomy.

St
Review №41

This Starbucks has the best staff, fast and friendly service.

Qu
Review №42

Nice store and staff. Never have an issue with my order.

Bo
Review №43

Clean place with great service

Sc
Review №44

Great Starbucks. Seems to have an appropriate amount of seats, and does have a bathroom.

Ra
Review №45

What can I say 5 Stars I love coffee they have the best coffee.

Ho
Review №46

Still lack vegan options for breakfast. They have a vegan bagel but no vegan butter or cream cheese.

Br
Review №47

Nice location with plenty of seating and extremely friendly staff.

Ef
Review №48

Friendly staff, pretty clean area, and best coffee in the area

Le
Review №49

I love this starbucks, they are so fast and friendly

Am
Review №50

Chai Tea Latte with 5 pumps and extra hot with Banana walnut bread is my favourite

I
Review №51

Good place, not to mention I love coffee

Mi
Review №52

Very nice staff. Clean and efficient!!

Pa
Review №53

I mean most starbucks are awesome so nuff said

Jo
Review №54

Good vibe

Ni
Review №55

This is a small Starbucks and I visited around noon on a Saturday when it wasnt too crowded. I got an iced coffee to go, basically just walking across the street to catch the uptown at Franklin Street.

Iv
Review №56

Coffee and food is fine as always.They dont really have enough tables for all visitors.There is no cleaning staff. The trash is just lying on the tables forever.

Ja
Review №57

Went in there for an iced Matcha. At the time it was not busy, and there was only 1 person waiting ahead of me, but my iced matcha took a while to receive. (They were fulfilling online orders as well as in store orders)I waited patiently, but the service did take a while, much longer than I expected for ordering just 1 drink with only 1 person ahead of me.

He
Review №58

Expensive and regular customer service

Sa
Review №59

Friendliest staff with the best customer service!!

Da
Review №60

Great Service and even better COFFEE!

An
Review №61

High-grade caffeine, good flavor, and excelent off-menu menu.

Ch
Review №62

Good place to relax with ur morning coffee.

Pe
Review №63

Happy to have this Starbucks open late around Tribeca, especially when the Chambers/W. Broadway store closes early.

Wi
Review №64

Most of the staffs need training with customer service.I walked in today since it’s closer to my work place.They don’t greet to customers at all.Not big deal.I waited in the line for order pick up.Staff was there. He didn’t ask until I had to call him to give me my order.Worst of all, he gave rude attitude while give the drink.Seriously though , Starbucks ain’t cheap drinks . I don’t demand to be polite . But request not to be rude or give sassy attitude to the customers .Whoever hire them or train them did a bad job.

Ar
Review №65

Thats a Starbucks... I mean... People are nice and all. Food is OK, beverages are as usual in a Starbucks.

Ro
Review №66

Not much more to say about Starbucks but keep up the reliable food and coffee!

Je
Review №67

Horrible service & the baristas are rude!!

N
Review №68

Starbucks is always great! Kind-of small but service is prompt and always greeted with a smile 🙂 !

Jo
Review №69

Thank you Adriana, you brightened an otherwise difficult day! A+++ service

je
Review №70

Im just rating their coffee, I would go somewhere else for food due to limited choices .

A
Review №71

Great little coffee shop.

T
Review №72

Courteous and good-natured staff.

Ev
Review №73

The people working do not communicate well with the customers. They should aim to operate more efficiently like the Brookfield 2 one.

La
Review №74

This was my first time going to a Starbucks and it was amazing, the staff was very friendly and helpful when it came to me ordering since Ive never been there.

Ky
Review №75

This Starbucks is pretty much like any other Starbucks, but the customer service is above par and the employees keep things moving!

da
Review №76

Lovely staff! True experts in the craft of preparing coffee and hosting their customers!

Ol
Review №77

Good seating and fast service.

Fl
Review №78

Very nice attention and really good service the best part you drink the coffee mmmm so good

Ta
Review №79

This is the fastest Starbucks on the city

te
Review №80

Nice and best coffee taste.

mo
Review №81

Bad inventory management. No lemonade.

Co
Review №82

Horrible Starbucks location... Detailsunnecessary, but will NEVER Go Back!!

Gw
Review №83

Very fast service, have us cold ice water with our order. It was extremely hot out in New York City. Walking to catch the sights.🗽

Je
Review №84

A bit cramp but still a good, quick Starbucks in the neighborhood. This one has benches outside which is nice.

Ni
Review №85

Great Starbucks location for picking up a drink on the go. For quickest results use the mobile app to place an order.

St
Review №86

Cappuccino had no espresso in it. Just a cup of hot milk.

Ms
Review №87

The staff at this location is awesome! Very friendly and welcoming expecially Nick and Darion.

An
Review №88

Easy and courteous, friendly fast service.

Ra
Review №89

They dont even pick up their phone and when they do they hang up on the customers. So rude!! The staff does not even sound enthusiastic when

Sc
Review №90

The people are nice and the shop is conveniently set up for comfort

Ja
Review №91

Staff is friendly and its in a very accessible place for the area.

Ji
Review №92

Bad seating. Service was good.

Ky
Review №93

The staff here are polite and knowledgable; the prices are much less than I expected for NYC. A good place to cool off after walking 7 miles through Manhattan this afternoon

An
Review №94

Nice and spacious starbucks with a lot of seating for working or reading.

Ga
Review №95

Overall the staff is pretty good and also the food is good but there is a downside that this Starbucks bathroom has a cpasscode that you need to activate.

Pa
Review №96

Toasted Almond Mocha Coffee ☕😋

Ir
Review №97

Love the juice and restrooms are for everybody costumers or not

St
Review №98

Super nice staff

IG
Review №99

Said they open at 5am that was a lie Maury Voice

Lo
Review №100

I came in to the store and These very nice guys, Nick and Michael gave me excellent service. This is about to the only Starbucks I go to

Mi
Review №101

Nice place to meet your ex.

Ni
Review №102

Disgusting latte and weird taste . May be using old milk or something . Never drinking from here again

Ed
Review №103

Quick service

Dr
Review №104

Helpful Staff, Reserve Store and Nitro Tap!

S
Review №105

Excellent service, nice environment, friendly people.

Ru
Review №106

Bad customer service, not attentive.

Wa
Review №107

Decent Starbucks with working outlets and bathroom.

Va
Review №108

I came here at 6:29 am and it was closed. I knocked and the baristas just ignored me

Da
Review №109

Friendly, patient and attentive staff! Clean store.

Se
Review №110

Friendly, sweet and taste as always.

De
Review №111

Good place for coffee, pastries and sandwiches!

Br
Review №112

Great area to get work done

na
Review №113

Comfortable sittting area, clean bathroom and friendly staff.

Na
Review №114

This is the lowest Starbucks can go as far as serving coffee is concerned. The worst ice latte I had till now. The cafe is unclean, seats are torn and lot of homeless crowd using washrooms. Bad bad bad!!

Go
Review №115

Staff was a mix of happy and cranky. I was told I couldnt wait with my elbow on a counter because it was for online pickups only. The bathroom was clean.

ro
Review №116

My wife loves it there

Jo
Review №117

Great place excellent coffee

Da
Review №118

Took my order right away. They called me by my name.

Cu
Review №119

This Starbucks never has anything. Either something is out of stock or a piece of equipment is not working. However, why is that the case when they first open? And the people behind the counter are not that delightful. Very disappointing!

Mo
Review №120

Great service and professionalism.

V
Review №121

I was ordering but somewhat confusing. The young lady at the register didnt have the patience even when I applogized she had an attitude.

Ma
Review №122

It is a nice corner coffe shop!

Co
Review №123

You can tell a lot about a place by its bathrooms and these are in horrendous and smell just as bad. Management needs to step it up and keep the employees on the ball for this.

Za
Review №124

Friendly service, limited space though

Gi
Review №125

Nice place . Thank you :)

Mr
Review №126

They give good rewards

Sa
Review №127

First time using the app for curbside pickupEverything was as ordered!

Ca
Review №128

Morning staff are very unprofessional , from the cashier to the girl that was stocking merchandise, she actually got upset because I asked her for sugar, Never ever will I go back to this location.

T
Review №129

Coffee tastes like pee

An
Review №130

I always have Starbucks but this time taste HORRIBLE

Lu
Review №131

Regular coffee was old and over heated several times

Ch
Review №132

Quick and friendly service

Jo
Review №133

Its Starbucks...no need to say anything more.

Di
Review №134

Aside from kid staring at me it was ok

Sh
Review №135

Beautiful little shop

To
Review №136

Usual NYC Starbucks, not much room but it wasnt busy (boxing day), really fast service of sandwiches

Er
Review №137

Your regular Starbucks. Nothing special.

TA
Review №138

Nice and quiet in the mornings.

An
Review №139

Always great place

So
Review №140

Starbucks is always a good choice!

EJ
Review №141

Good as most of the Starbucks...

Ma
Review №142

Didnt have wifi

Wi
Review №143

Consistent great coffee

Ja
Review №144

Nice food

An
Review №145

Excellent location

ap
Review №146

Great coffee place.

Er
Review №147

Not good service

Sa
Review №148

Its Starbucks, nothing more nothing less

Ja
Review №149

Get your coffee on

Ma
Review №150

Cool place to grab a coffee

Mi
Review №151

Cold coffee

Ni
Review №152

Its a standard location.

Kl
Review №153

Friendly staff!

Ma
Review №154

Cosy and possibilities of seating

Ki
Review №155

Nice!

Is
Review №156

Another good starbucks

Ra
Review №157

Peace

Ma
Review №158

Its sbux

Gi
Review №159

Always the best

Pl
Review №160

Good vibe!

St
Review №161

Its Starbucks, pfttt :)

Su
Review №162

Great!!!

Ca
Review №163

Great coffee.

Bi
Review №164

Average NYC Starbucks

Lo
Review №165

Just another Starbucks

Pa
Review №166

Cool place

Sa
Review №167

Good coffee

Ty
Review №168

Typical Starbucks

He
Review №169

Its a Starbucks

MA
Review №170

Very good cinnamon drink. Very good welcome. Dirty floor though.Comfortable seats which is not the case everywhere. Pleasant music and not too loud.

Al
Review №171

Everything is great, delicious drinks, hot and cold. I liked everything

Pi
Review №172

Places to sit in a cafe are rare in New York, so I was very happy to have a place to sit quietly. Nice clientele.

Mo
Review №173

Cool Starbucks with nice staff. Enough seating. Program as usual for Starbucks. Tip top.

Fl
Review №174

A typical Starbucks. Coffee very hot, restaurant could be cleaner.

Li
Review №175

Excellent attention

Ed
Review №176

A symbol of the USA, I recommend breakfast with the Double Smoked Bacon and Egg.

Се
Review №177

Starbucks is like Starbucks, delicious coffee and soft drinks. Normal service.

Wa
Review №178

An American coffee, a ham and cheese sandwich and off you go! Starbucks is a certainty

Ro
Review №179

Good coffee, fast service and Wi-Fi.

Ma
Review №180

I still dont understand. Its really sad

Wi
Review №181

Lived standard Starbucks good for a nice coffee

an
Review №182

Good chain of coffee shops with wifi.

Ki
Review №183

Super nice staff who are always on their toes and make a lot of effort. Nicely furnished room which is well designed and divided. Great location and special offers for coffee and snacks.

Ar
Review №184

The American style coffee par excellence... Good but slightly expensive coffees...

Lu
Review №185

THEY DONT WANT TO WORK ABSURDLY

Ro
Review №186

Identical to all the others in the chain, therefore... Mediocre

En
Review №187

Good place for a quick stop

Ed
Review №188

Very good

양현
Review №189

Good lighting and comfortable atmosphere

si
Review №190

Good expresso, friendly place

Fe
Review №191

Good atmosphere Good cookies

Ju
Review №192

I love it❤️

Am
Review №193

Excellent service

Jo
Review №194

A Starbucks as you would expect

На
Review №195

Great place

Wi
Review №196

Good atmosphere

Information
165 Photos
196 Comments
4 Rating
  • Address:180 W Broadway, New York, NY 10013, United States
  • Site:https://www.starbucks.com/store-locator/store/66292/
  • Phone:+1 212-343-7402
Categories
Working hours
  • Monday:5:30 AM–7 PM
  • Tuesday:5:30 AM–7 PM
  • Wednesday:5:30 AM–7 PM
  • Thursday:5:30 AM–7 PM
  • Friday:5:30 AM–7 PM
  • Saturday:6 AM–7 PM
  • Sunday:6 AM–7 PM
Service options
  • Kerbside pickup:Yes
  • Delivery:Yes
  • Takeaway:Yes
  • Dine-in:Yes
Highlights
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
  • Wheelchair-accessible car park:No
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
  • Small plates:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cosy:Yes
  • Trendy:Yes
Crowd
  • Family friendly:Yes
  • Groups:Yes
  • LGBTQ+ friendly:Yes
  • Tourists:Yes
  • Transgender safe space:Yes
  • University students:Yes
Planning
  • Usually a wait:Yes
  • Accepts reservations:No
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Children
  • Good for kids:Yes
  • High chairs:Yes
Parking
  • On-site parking:Yes
Pets
  • Dogs allowed outside:Yes
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