I went for a bottle and asked for a recommendation. The staff didn’t know much so they weren’t helpful and didn’t pay me much mind, even though I was the only one in the store. The bottle I got was a decent tasting mid priced Porte only issue was the cord was basically dust. I’m happy to support a local business but the service and product was disappointing.
When I think of a small business in Harlem that has great wine selections Vintage Harlem comes to mind. Not only is the wine selection great but the customer service is even better. When making my wine selection I was given a tour and told about the different selections. I love supporting businesses that care about the community and Vintage Harlem cares about the community. I would definitely recommend them.
Extremely accommodating service and very friendly employees. Prices are good and the knowledge is very helpful in my shopping experience. Highly recommend this spot!
Thank you VINTAGE HARLEM FOR YOUR PROMOTION FOR FATHERS’s DAY… My Father is very happy with this GIFT! Great selection and overall great customer service. You JORDAN AND THE Whole crew y’all ROCK! Keep on😎👍🏼
Great service, very affordable price and for a amazing selection highly recommend.
This is my neighborhood spot! Wonderful service, great people and wide selection..
Love this place, have been coming for almost four years and always gotten a warm welcome and fantastic advice from the people who work here. Good selection of US and international wines at a range of price points and some lovely surprises in the wine of the week section (15% off). The owner, Enrique, is a mensch--delivery got us through some dark months during the lockdown--and the staff are lovely. Ive been meaning to write a glowing review for some time, but I was reminded last week when Dorian, Darling, and Jordan really came through for us in a pinch--thanks guys!
This is one of my favorite spot to get ready for my weekends. Very nice crew, excellent service. I always feel very welcome and they are always read to help. Affordable, high quality selection of wine!
This place has an amazing Crew!!! The way how the welcome each Customer is very distinctive and highly professional at all time. I met the owner, he helped me to select a half case of differents wine (Rosé and White) for my brother housewarming, I got 10% off for the whole order. Love their recommendations.they have good prices and great deals. I will be back.
We love Vintage Harlem. we have a men-club and most of us been getting our remedies from there. Besides a huge selection of fine wines; the owner Enriquez, he is well knowledgeable in his product & i guess he has been sharing it with his crew it, cause I try to consult them when I am open for a new adventure . when they doesnt have what you looking for, theyll get it for you. Cute shop & great prices. We highly recommend.
Been twice now. First time, I got prosecco. Popped the top as soon as I got home only to discover it was completely flat 😳 Never seen that happen before... Called the store and they told me walk the 10 blocks back to get a different bottle/brand. Perfect time to upgrade a customer with a better bottle/brand or refund for their troubles - that didnt happen....Second time I went was an equal disaster. Everything there is overpriced - and I dont mind paying but NOT for subpar options. Plus the customer service is transactional at best - like bodega vibes but its a wine shop. Zero value in their recommendations.Spare yourself the disappointment by going to BTL Harlem or even 8th Ave Wines & Liquors - both have better options & better customer service. Cheers 🥂
Love this store!!!!!! I am a frequent and loyal customer. The staff is always so warm and welcoming and may I say always ready to help. They have such a great selection of wine and I always look forward to their monthly wine tastings. I always discover something new and its always so exciting!!!!
This is my go to Shop for whenever i am looking to delight my palate with a delicious spirit treat. very lovely crew and helpful.
I am writing this in the hopes the owner, Enrique, read this. Since the pandemic I have been in your store several times but the last two visits, you have been extremely rude to me. The first was as I entered the store you said in a very nasty tone you have to apply hand sanitizer to which I replied I already did because I read your sign outside. I let this exchange go. The second time was this week when you were on your phone the ENTIRE time while I was in the store alone. You never asked me for help. Mind you, none of your customers want to hear your personal conversations. If you do need to be on a call at least acknowledge your customers. Once I was checking out when it was time for me to insert my credit card you abruptly pointed to the chip machine like I wasnt paying attention. Maybe you didnt recognize me because I had a mask on but I spend several hundreds of dollars in there a month. Do better. Theres a great wine shop just 4 blocks from you and they treat their customers with respect.
This is THE best wine store Ive been to in the city. The entire staff is quite knowledgeable about wine and many spirits. Which was convenient because I was in a pinch and needed a vodka recommendation for an infusion that I needed to do pronto.I never have to deal with snooty individuals who feel they are too good to explain a product to me. They have open my taste buds to the glory of red wines. I wasnt a fan before, but based on some conversations and looking over my existing wine profile Ive now become a fan of certain red wines due to staff recommendations.The weekly wine tastings help me learn about new products and just gives me a reason to pop into the store to see what is new. The labeling of wines is quite fantastic. Certain color stars can tell you if a wine is local, organic, etc.Overall, go, learn, and buy.
Great selection, customer service, and unbeatable prices. Highly recommend this store
Best of Harlem.! With a great selection of wine and spirits and an amazing staff always ready to assist. VH cozy and friendly environment makes you feel welcome as soon as you walk into the store. My favorite spot. And its pro-dogs :)
My go to place is awesome, they always give me great suggestions, I love this shop. A big selection of wine for all palates!
Vintage Harlem Wine & Spirits is a boutique wine and spirits shop located in the heart of Harlem. Offering a curated selection of fine wines, spirits, and craft beers, the store focuses on providing personalized service and unique, high-quality products to its diverse clientele.
So I walk into my favorite wine store to buy a nice bottle of wine to enjoy With my husband and a tall white girl upfront was helping someone when i walked in which is fine but I did not get a hello !! no greeting at all !I was very upset because this was not the first time this happened ,,I have been a regular customer there never had a problem with any of the staff, , very disappointed this time! I never want to come in when this girl is working ! They need friendlier staff
Don’t shop here! People on Yelp are all complaining about the owner’s rude and condescending attitude! Not only was I treated poorly during my visit, but when I raised my concerns, I was accused of intentionally creating division. This is a blatant attempt to dismiss valid criticism and deflect accountability. Instead of offering an apology or acknowledging their disrespectful treatment, they doubled down, responding with even more coldness and condescension.The owner is arrogant, and i hate his condescending attitude. I made a purchase and I didnt even get a welcome or goodbye, however, he served white males obsequiously.I was ignored. I felt awkward. He was deadly cold and silent when he checked out for me, like hes energy died after providing warm-hearted service to that white man. And I am more than convinced that he is a racist after reading other reviews on yelp about the condescension they get from here.What else can I say? I just hate snobbish people. And you shouldnt shop here if you’re people of color and you hate condescending snobs!
This is my go to spot. They have many choices from affordable to expensive wine. Every visit is such a pleasure, they have a marvelous environment, plus the dynamic of the staff makes this shop unparalleled. Everyone working in there is very polite. I have had such great experiences there at Vintage Harlem, that I wouldnt even consider buying wine elsewhere.
Every single trip Ive taken to VHWS there has been a downright condescending and unpleasant gentleman present at the counter.After several unwelcome visits, my partner and I have thankfully brought our business over to BTL Harlem. MUCH better prices and incredibly friendly / knowledgeable employees.Save yourself the attitude and walk a few extra blocks North to BTL.
Best wine shops in the entire Harlem, no only their products, but their customer service is amazing and we really appreciate it.
Rarely does one come across a wine store that isnt pretentious. There is no pressure and no judgment at Vintage Harlem. Staff will assist if you need it, but will also respect your desire to be left alone.
They have very good offers. A lot of variety and good treatment.
This shop has really fallen off. I used to walk in and the guys would always greet you, ask if you needed help- just good friendly customer service. Now the girl behind the counter doesnt look up from her phone when you walk in. A few weeks ago I asked if they had any Whispering Angel and she said, whats that? They literally have a magnum of it in the window (I didnt want a magnum) but this is an example of her lack of knowledge. Went in there yesterday and a lot of the shelves are empty, looks like theyre liquidating. If you want good selection and service in the neighborhood consider BTL or Harlem Wine Gallery instead.
The guys who run this store are really nice and know their stuff about wines. Pretty good selection in the store too!
Great place. Excellent recommendations, amazing delivery service, and nice selection. This is my go-to spot for wine in Harlem.
Best wine shop in Harlem, I am glad I got to know this place is around my neighborhood. The owner is doing a wonderful job by choosing up a great selection. Big Amazing selection, friendly staff, highly recommended, full of knowledge. I suggest coming into the store if any questions ask to the staff(Jordan, Darling) the are all opened to help you with anything.
Small store with a somewhat limited selection, though theyve got the basics. The brands that dominate the stock clearly reflect the cheap stuff that moves. Will hopefully improve over time. Friendly staff.
Love this place, great selection of wine bottle, very unique prices and quality. Thank you
Significantly marked up prices. The store staff consistently attempts to upsell without any knowledge of the products they are selling.
Gorgeous and excellence Service..Totally recommended you can find the exquisite brighter wines good attention to the detail😃
One of the best wine places, they have an excellent service, thank you Jordan for your attention.
Great selection but a little hard to navigate. Open till 9 on Sundays! Staff is super friendly and quick with reasonable recommendations.
Amazing service every time! My local wine/alcohol spot
Great and Knowledgeable staff .
This store has a nice location in a nice neighborhood. If only there were more exotics wines and spirits here.
The young lady working was very nice, she help me pick a wine that taste really good.
A great place to pick up a bottle of spirits or wine. They also have a great 3/$20 selection.
This is my favorite wine at this spot. The ladies that work in here are amazing and super helpful when selecting wine.
The guys running the store are very nice and knowledgable. The store is attractive and prices are good. Highly recommended.
Great customer service. Definitely will return and would recommend 🙏🙌🏻👌🏻
Love Vintage Harlem so much! The friendliest and best selection of wine in all of Harlem!
Friendly, knowledgeable staff. A solid selection with a few fun surprises.
Friendly and helpful! Will definitely come back.
We love you guys, best store in Harlem!
Wide variety of wines but they also sell other liquors. Good selection of tequilas.
Best suggestion ever for a wine during this type of weather…
Great customer service ,staff is very friendly.
Best wine and spirits at the best deals and prices. Friendly staff that are always happy to see a returning or new face. My go to spot.
I’ve been here a bunch of times for spirits. They’ve got all the usual stuff but also a bunch of unique things. Amaro brands I haven’t heard of, specialty tequilas and mezcal, liqueurs that are hard to find, they’ve even got pisco. Everyone who works here has been helpful and nice every time, I don’t shop anywhere else now.
Great customer services. Excellent selection. Helpful staff affordable options ! Recommended 10/10 !
Liquor store with great music must i say anymore lol
Always very knowledgable and helpful. They also do gift wrapping! Asset to my community!
I love the wine selection, a lot of affordable options for quality wine, they also have an amazing Mix and Mach table where you can pick fresh and juice wine for 20$ if pay by cash….
Love my local wine store! Just got a bunch of bottles for my birthday and they were just the best!!! Hand sanitizer at the door, they will remind you of you forget to grab some - so you can actually touch the bottles like you would normally. Such great social distancing protocols and also the owner wears double masks! I mean just top notch care for the customers. The variety is also incredible. Thank you guys for being you! Love you!
Great service, affordable and high quality wine and spirits 👌 Ill be back guys!
I’ve been in here just a few times. The service is wonderful and the wine selection is great… I’ve asked for two recommendations from the staff and they have both been (without reaching for the most expensive bottle in the house) superb! Trusted service and surprising selection.
We all love this place, gonna keep going to this place until I move out of city. Thanks 😊
Would highly recommend this place. Great prices and everyone is nice.
Super happy with my neighborhood wine store. They have a great selection of wines and the staff is knowledgeable and always willing to help. You can tell each one of the them, knows what they sell. Its always a welcoming, friendly, and pleasant experience to go.
Best customer service ever, thank you so much for your recommendations.
Thank you vintage harlem crew for your amazing suggestions.
Extremely friendly and knowledgeable staff! A great selection of wine and spirits. Also, very willing to special order something that is not in stock.A fantastic neighborhood spot!!Love vintage Harlem! :)
Vintage Harlem is the epitomizes what a neighborhood wine store should be. A great selection of wine, friendly staff, and such great energy. If we werent in a pandemic, I would hang out here all the time!
Thank you Vintage Harlem Crew, Super happy with them. They have a great selection of wine and spirits.
Excellent products and service! I received an amazing service from Jordan! He is the best
Awesome Place to purchase your favorite Spirit & Wine, Staff is very helpful helping you find your favorite Whiskey, make sure you stop by and buy your favorite Whiskey, Scotch & Wine,
Great people and good prices.Definitely will be going back !!
Thanks Vintage Harlem Crew! Jordan, y’all the best!
Great store, selection and staff.
Beautiful store with a great selection. Every time I’ve stopped by the staff has been super friendly, helpful, and well educated about the wine. They also do tastings on certain days which I love. I’ll definitey be back.
I don’t feel the values of this store and management, are in line with the neighborhood.
Great spot with excellent recs from Jordan and Darlin.
I always feel a bit ripped off when I go here. The staff don’t know anything about wine and. Can’t offer any suggestions. “Do you want cheap or expensive ?” On the rare occasion I can get a bottle I like, they never have it again. That’s because they a deep discount bootleg operation.
They are unprofessional and incompetent. They literally don’t know anything about wine. Great place for tiny bottles of liquor.
I got 3 bottles of wine from here b/c they were having a good sale.... gave my friends and I diarrhea 😩😬... I called them to let them know they were selling bad product, they didn’t care and said they couldn’t do anything about it. Didn’t even offer any kind of apology let alone a discount...
It is so great to have a fancy wine store in Harlem. This store stepped up the wine game uptown when they opened because they bring amazing wines to the community. They have tastings from time to time so you can try some the selections before you buy. A gem of a store.
I’m an African-American male. I visited Vintage Harlem today - not my first time - to get a couple bottles of Sauvignon Blanc. As soon as I walked in, a young man behind the counter immediately asked in an unwelcome tone, “you know what you want”, no greeting. I responded, yes I do. I went to the cooler to get the wine I wanted and proceeded to the counter. As I was making my purchase, I heard the young man welcome a new customer - greeting him, “how are you sir”. It was a white male. I commented to the young man that he did not ask the new customer “you know what you want”. His response only verified that the greeting I received was based only being an African-American male. It’s shocking - but not really - that stores in Harlem today discriminate and do not appreciate customers of color. People of color should boycott this store - I know I will.
The wine was skunked, the owner very rude. lame...
Adorable neighborhood wine store. Pro-dogs. Friendly staff. Wine tastings Thursday Friday and Saturdays.
Great place for wine and spirits. Not too big but well chosen products and friendly staff.
Great place for wine and spirits. Amazing selection of New York Spirits.
Very upscale wine store in the heart of Harlem
Great selection. Friendly staff. Delivery. What else could you ask for.
Theres a wide selection of wines and spirits.
Friendly service, comfortable environment, terrific selection and LOVE the dog treats. :)
Great for wide variety of spirits very helpful personal
High wines that u can get cheaper else where
Friendly staff, knowledgeable and good selection!!
Horrible customer service, very uncouth.
How you can go to playa azul
Great black owned business
Thank you for your suggestions
Have to go back and make a selection
Great wine store
Well organized, clean, and inviting.
I can always get what Im looking for
Garbage
Warm, efficient service
Variety of fine wines
Knowledgeable and Friendly staff
I love this place!
GREAT LIQUOR STORE
I appreciate the suggestions and professionalism we got from the Staff. Thank you very much Jordan for your pleasant service and to everyone else. Excellent wine selection, good prices, each bottle is a very high value, warm-priced.
Excellent wine selection, top-notch service and good prices.
Very good service and variety of wines. They serve in English and Spanish.